Medical Records & Custodian of Records
Are Your Medical Records Piling Up?
Managing medical records requires a deep level of understanding complex and constantly changing regulatory and compliance frameworks. Additionally, comprehensive security measures are required for the management of electronic records as well as the storage and destruction of paper documents.
Whether you are a medical professional who is currently practicing or are planning to retire, Total Records can help. Our full-service medical records storage and management solution includes:
- HIPAA-compliant medical record storage
- Patient record coordination and processing
- Secure NAID AAA Certified records destruction
Join many other healthcare, pharmaceutical, insurance, and related entities that work with Total Records in the Greater New York, New Jersey and Philadelphia Metropolitan area as well as across the USA, for an established and trusted medical records storage management resource.
Secure Medical Records Storage
At Total Records, we understand the importance of your medical records. Our records storage center is a safe, secure and HIPAA-compliant facility so you can be confident that your documents will be well taken care of.
Only pre-approved individuals who have signed confidentiality agreements are granted access to the building. Your records are stored on high-density shelving and identified only by barcode to maintain the utmost privacy for protected health information (PHI).
On-Demand Patient File Retrieval
Total Records medical records storage and management service offer unparalleled security, accuracy, and efficiency. Your patient files are picked up, inventoried and indexed to your specifications and authorized individuals are given access to our advanced document management center software for continuous tracking of your files.
Every patient record stored with us receives a unique barcode so that you have a comprehensive records inventory and document audit trail. Our advanced document management center software offers a secure web link that lets you:
- View your records online
- Assign retention schedules
- Create customized reports
Custodian of Record Services
Physician practices have responsibilities mandated by law for patient records that may extend beyond the life of the practice. What do you do if you are planning on retiring or your practice is closing?
If you find yourself in this situation, Total Records can support you with a customized, medical records custodial services package. We offer an easy solution for managing patient charts that meets medical regulations and is HIPAA compliant. Total Records offers our clients the following custodial services:
- Records preparation labor
- Patient chart indexing
- Offsite records storage
- Release of Information (ROI) services to your patients
- End of lifecycle, records shredding and destruction